How do you understand the needs of business customers?
- Follow-up: Tell me about a time when you successfully identified and met the needs of a business customer.
How would you generate new leads and build relationships with business customers?
- Follow-up: Give me an example of how you have successfully generated new leads in the past.
Walk me through your process of preparing and presenting proposals for customers with complex needs.
- Follow-up: Describe a time when you had to craft an ideal solution for a customer with complex needs.
How would you engage customers to think about the possibilities of Apple technology in their businesses?
- Follow-up: Share an example of a time when you effectively persuaded a customer to adopt Apple technology in their business.
How would you handle a situation where a customer has a query or concern regarding sales support options?
- Follow-up: Tell me about a time when you successfully resolved a customer query or concern related to sales support options.